Shipping Policy for Grace&Glory
Shipping Overview:
At Grace&Glory, we want to make sure that your jewelry reaches you in perfect condition and in a timely manner. Our shipping policy covers the shipping methods, costs, processing times, and other essential details to provide a seamless shopping experience.
Processing Time:
- Orders are typically processed within 1-3 business days after payment is received.
Shipping Methods and Costs:
- We offer standard shipping with an approximate delivery time of two weeks and expedited shipping for orders that need faster delivery. You can choose your shipping option at checkout.
- Shipping costs are calculated at checkout based on your location and the shipping method selected.
Tracking Your Order:
- Once your order is processed and shipped, you will receive a confirmation email with tracking information.
- You can use the tracking number provided to monitor the status of your shipment through our carrier’s website.
Customs and Duties:
- For international orders, customs and import duties may apply and are the responsibility of the recipient.
- Grace&Glory is not responsible for any customs fees or delays caused by customs procedures.
Lost or Damaged Items:
- In the unlikely event that your order is lost or damaged during transit, please contact our customer service team immediately.
- We will work with the carrier to investigate and resolve the issue and provide a replacement or refund as necessary.
Returns and Exchanges:
- For information on returns and exchanges, please refer to our Return Policy page.
Contact Information:
- If you have any questions or concerns about our shipping policy, please contact us at info@ggjewelry.co.
We appreciate your trust in Grace&Glory and are committed to delivering your jewelry with the utmost care and efficiency. Thank you for choosing our brand to be a part of your faith and style journey.