Shipping Policy for Grace&Glory

Shipping Overview:

At Grace&Glory, we want to make sure that your jewelry reaches you in perfect condition and in a timely manner. Our shipping policy covers the shipping methods, costs, processing times, and other essential details to provide a seamless shopping experience.

Processing Time:

  • Orders are typically processed within 1-3 business days after payment is received.

Shipping Methods and Costs:

  • We offer standard shipping with an approximate delivery time of two weeks and expedited shipping for orders that need faster delivery. You can choose your shipping option at checkout.
  • Shipping costs are calculated at checkout based on your location and the shipping method selected.

Tracking Your Order:

  • Once your order is processed and shipped, you will receive a confirmation email with tracking information.
  • You can use the tracking number provided to monitor the status of your shipment through our carrier’s website.

Customs and Duties:

  • For international orders, customs and import duties may apply and are the responsibility of the recipient.
  • Grace&Glory is not responsible for any customs fees or delays caused by customs procedures.

Lost or Damaged Items:

  • In the unlikely event that your order is lost or damaged during transit, please contact our customer service team immediately.
  • We will work with the carrier to investigate and resolve the issue and provide a replacement or refund as necessary.

Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Return Policy page.

Contact Information:

  • If you have any questions or concerns about our shipping policy, please contact us at info@ggjewelry.co.

We appreciate your trust in Grace&Glory and are committed to delivering your jewelry with the utmost care and efficiency. Thank you for choosing our brand to be a part of your faith and style journey.

Customer Feedback

FAQ

Welcome to the Grace&Glory FAQ page. Here you’ll find answers to some of the most common questions about our Christian jewelry, Biblical design process, 3D printing technology, shipping, and orders. If you have any additional questions, please feel free to contact us.

Our Christian jewelry is 3D-printed using high-quality materials – 925 sterling silver, yellow gold, and rose gold.

Yes, every piece of Grace&Glory Christian jewelry is a unique design. Our jewelry designer draws inspiration from scripture and spiritual themes to create pieces that are both beautiful and meaningful.

At this time, we offer a range of pre-designed Christian jewelry pieces and no custom designs.

To keep your Christian jewelry looking its best, we recommend storing it in a cool, dry place when not in use and avoiding exposure to harsh chemicals or abrasive materials. Clean your jewelry regularly with a soft cloth to maintain its shine. Read more here

3D printing, also known as additive manufacturing, is a process of creating three-dimensional objects from a digital file. This is achieved by layering materials, such as plastic, metal, or resin, in precise patterns guided by the digital design. The technology enables the production of complex designs with high accuracy, minimal waste, and reduced production time compared to traditional manufacturing methods.

3D printing allows us to create complex and detailed designs that would be difficult to achieve with traditional methods. It also allows us to produce pieces more efficiently and with consistent quality, eliminating extra waste. 

Yes, our 3D-printed jewelry is made from high-quality 925 sterling silver and with proper care all our pieces are very durable.

Unlike mass-produced jewelry, we do not keep stock in storage – each piece is made on demand, making sure that every item is created with care while also eliminating waste.

From the moment your order is placed, the process of 3D-printing, polishing, and finishing takes approximately two weeks in total. By producing jewelry on demand, we minimize excess production, making our process more sustainable and environmentally friendly. Thank you for your patience and support in choosing meaningful, handcrafted Christian jewelry that reflects your faith and values.

You can place an order directly through our website. Simply browse our collections, add your desired items to your cart, and proceed to checkout. You can read more about shipping here.

We offer standard shipping with an approximate delivery time of two weeks and expedited shipping for orders that need faster delivery, 3-5 business days. You can choose your shipping option at checkout.

Yes, we offer international shipping. Read more about shipping here

Delivery times vary depending on your location and the shipping method chosen. We offer standard shipping with an approximate delivery time of two weeks and expedited shipping for orders that need faster delivery, 3-5 business days. You can choose your shipping option at checkout.You will receive a tracking number once your order has shipped.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.

We offer a 30-day return policy for unused and undamaged items. If you are not completely satisfied with your purchase, please contact our customer service team to initiate a return.

You can contact our customer service team via email at info@ggjewelry.co We are here to assist you with any questions or concerns.

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